– If you wish to cancel your adventure, this is done by sending an e-mail to [email protected] containing your full name and booking ID (see booking confirmation).
– When you cancel before 14 days prior to the day of your booking 100% of the total cost will be refunded. If you want to cancel between 14 days and until 5 days before the day of your booking, 75 % will be refunded. If you want to cancel 5 days before the day of your booking or later 10 % will be refunded.
– In the case of extreme weather conditions, we will set in consultation and without additional charge, a new date of your choosing or refund you the amount paid.
You must arrive 15 minutes before departure. This is to ensure that there is time enough for you to get instructions on safety and how the boat is controlled.
Our boats have space for up to 6 people.
Yes. Everybody gets a life jacket in the right size before the trip.
Yes. We have life jackets down from 5 kg body weight.
Every boat is individual, but all of them are around 7 meters length.
Yes, but only if they are swimmers 🙂
You can drive the boat across most of the Lagoon of Venice. The boat may not be taken beyond Lido Island (Open Water) or into Venice City (Main Island). You will receive details from our maps, navigation systems and instructors.
No. The boats are easy to control.
At least 18 years old.
All our boats are equipped with GPS Tracker to locate you in an emergency.